Elite Class Property Management & Real Estate Company
FAQs
At Elite Class Property Management, we believe in transparency and keeping our clients informed every step of the way. Whether you’re a property owner, board of director, landlord, investor, or tenant, our FAQ section is here to provide quick and clear answers to your most common questions. From property management services to investment strategies and leasing details, we’ve got you covered. Explore our FAQs to learn more, and if you don’t see what you’re looking for, feel free to reach out—we’re always happy to help!
We handle both commercial and residential property types.
Schedule a call here: https://calendly.com/eliteclass/30min
You can log into your tenant/landlord portal here:
https://eliteclass.app.doorloop.com/auth/login
Schedule a call here: https://calendly.com/eliteclass/30min
You can log into your Association’s member portal here:
https://myeliteclass.managebuilding.com/Resident/portal/login
Schedule a call here: https://calendly.com/eliteclass/30min
Through email we send to landlords an e-check available for print & deposit or ACH direct deposit. 3rd party processing may apply.
Additionally, we do offer mail paper checks or ACH Direct Deposit for $55/per transaction at the expense of the landlord.
Yes, we do. All adults who plan to occupy and or co-sign for the residence are required to apply with our company. All occupants must be approved in order to be added to the lease and approved for occupation at the property. Our company’s minimum pre-screen criteria policy is as follows:
- Minimum combined gross household income-to-rent ratio of:
- 2.5x or more, for affordable housing.
- 3x or more, for standard and luxury leasing.
- Credit Score Policy:
- Credit of 600+ preferred.
- For scores under 600 we may consider:
- Required additional month of security deposit
- Full year paid upfront.
- Income Policy: Household must have verifiable stabilized income or enough reserves to pay upfront the lease. Household is required to show proof of income and money available.
- 3 months of most recent Bank Statements.
- 3 most recent paystubs &/or taxes for self-employed borrowers.
- Identification Policy:
- Clear Copy of Government issued IDs (front & back).
- Optional:
- Landlord Letters of Recommendations, when applicants are able to provide (preferred).
- Criminal Records Policy: We may consider & work with applicants who have history of criminal backgrounds. We take into consideration the following criteria for applicants with criminal backgrounds:
- When was the conviction charged.
- If the applicant was found guilty or if the charge was dropped.
- When the applicant last committed a crime of any kind.
- The details & risk of the crime(s) charged to the applicant.
- If the applicant successfully completed treatment &/or probation.
- Emotional Support Animal “ESA” & Service Animal Policy: We require a Doctor’s Verification of Accessibility Letter for all animals. No fees or deposits are charged to medically necessary animals. ESAs and Service Animals are an ADA protected class. If you feel one of our associates, employees, vendors, or landlords is potentially discriminating against your ADA protected animals & accessibility rights, please contact us immediately as we take this very seriously Broker@LocalPMC.com.
The above information may update periodically. Please see the application specific to the property for additional terms, conditions, and overlays. Please email us for pre-screening and pre-qualification questions and to ensure this information is still current. Broker@LocalPMC.com
Yes, we collect tenant rent payments. We have a secure online payment system in place that allows tenants to easily and quickly pay their rent. Additionally, tenants may pay in person at cash at an approved store that integrates with our software. Tenants can find instructions and payment options in their tenant portals or by sending us an email.
No. All payments must be made in full.
Yes. Our office offers limited additional services. If our office cannot complete the maintenance or repair task, we will hire a local vendor servicing the area.
We handle the eviction notice (3DPOQ/7NTC) through our office and then our preferred legal team or the landlord’s legal team takes over the remaining necessary procedures to evict a tenant.
It is important to understand that our office is not an emergency responder. We provide local & digital support where able.
Call 911 if you are encountering an emergency and need emergency response.
Rentals we manage: We provide tenants and landlords with information in their lease and service agreements that provides resources and instructions on how to respond in an emergency.
Associations we manage: We help association’s make an A&E plan.
We can help with insurance.
We require our clients to hold proper insurance at all times.
Someone from our office will be sent to the property as soon as possible to review damages and provide a report. After-hour rates and additional service costs may apply. Turnaround time is usually within 48 business hours
Yes. Landlords & Tenants are both required to carry insurance at all times per the agreements with us.
Yes, we are licensed and insured to manage community associations. We specialize in HOAs.
Sorry, we do not offer discounts at this time. Please let us know if there is anything else we can help you with. Thank you!
Yes, we do! Please send us your contact information alongside your message and we would be happy to assist you with configuring a property management plan.
Schedule a call here:
Send us a text 201-952-4665 or email Broker@LocalPMC.com
Please include the property address you wish to secure management for alongside your message.
Schedule a call here:
Absolutely! We are your one stop shop for all things real estate. Whether you need to sell, buy, trade, invest, expand, obtain management, and/or maybe you need a little bit of everything, we can help! Text us 201-952-4665 or email us Broker@LocalPMC.com
Schedule a call here:
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Email Us: Broker@LocalPMC.com
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